Digital Transformation and Innovations

Our Digitalization and Innovation services help companies leverage user-centered digitalization opportunities and remain competitive in an ever-changing business environment. Our strategic consultingopens in a new tab assists clients in finding digital solutions to achieve their strategic goals. By developing user-centric service conceptsopens in a new tab, we ensure that the final products meet both business objectives and user needs. Our strategic consulting combines best practices from various industries with digital innovations, expertise, and data-driven insights. This approach helps our clients achieve significant improvements in their business and stay ahead of their competitors.

For us, user-centered approaches mean that our service concepts align with our clients' business objectives. We develop service concepts through a four-step process: we explore services and processes, identify user insights, prioritize needs, and set metrics defined together with the client. Using prototypes, we validate the usability, quality, and cost-effectiveness of the concepts, gathering user feedback to make necessary adjustments. This iterative process ensures that the final service concepts are both high-quality and valuable to the business.

Proof of concepts (PoC) and prototypingopens in a new tab are essential tools for demonstrating the benefits of digitalization and reducing implementation risks. Prototypes help validate new ideas before full-scale deployment and can be created quickly and cost-effectively without coding. Where possible, we leverage AI in the design process to enhance efficiency. Proof of Concept (POC) projects, on the other hand, are used to test and validate smaller experimental initiatives, such as the feasibility of a particular technology or method.

The IT industry is one of the largest contributors to emissions, which is why Green Tech Thinkingopens in a new tab is a core element of everything we do. We help our clients reduce their digital carbon footprint by replacing inefficient solutions with energy-efficient and optimized systems. Our deep understanding of end-user behavior online allows us to focus development efforts effectively, enhancing user experience. This approach not only benefits the environment but also leads to cost savings, making green technology a strategically sound and profitable choice.

Artificial intelligenceopens in a new tab plays a pivotal and rapidly growing role in enhancing modern content creation and management. While we take full responsibility for our solutions and their effectiveness, we leverage AI software across numerous processes, enabling us to deliver even greater value to our clients. AI-driven solutions, such as chatbots and intelligent search tools, simplify information retrieval and enhance user experience by replacing long lists of search results with relevant and targeted content. This allows our clients to focus on strategically important matters and create value more efficiently.

Because we believe in the power of sharing best practices, we offer a wide range of training and coaching servicesopens in a new tab focused on knowledge transfer and skill development. Our accessible content creation training delves into the principles and benefits of accessibilityopens in a new tab. Psychological safety trainingopens in a new tab fosters openness and innovation within the workplace, while product ownership and digital service production training enhance participants' ability to leverage agile software development methods like Scrum, ultimately improving project outcomes. Our training sessions are available in both Finnish and English, ranging from brief consultations to customized long-term support.
By combining strategic consulting, user-centered service concepts, prototyping, green technology, AI, and training, we create long-term business value and a competitive edge for our clients and their customers. As our slogan says: We act human and deliver digital.