Know Your Customer
Getting to know your customer is the very first thing you should do in any project. If you want to create value for people, you have to understand what they need and want from your service.
Our service designers will help you gather insights that will guide the strategy and design of the service. User research also ensures that the service will ultimately respond to the user needs.
Once we’ve got a solid understanding of what we’re about to build, our UX and UI designers can create services that are appealing, inclusive and fulfill the accessibility requirements.
Know your customer – and build services that are relevant and help people achieve their goals.
Release Early, Release Often
We work agile to ensure our theories are tested and validated, constantly reiterating and improving. With this approach we discover proven design solutions that boost customer happiness and responds to the modern day challenges our customers face.
We never really stop learning. The theories we test during the project discovery are continuously applied and re-tested to ensure we are treading the right path to launch and beyond. Our support and care offering continues to find these moments even after your product is launched.
We deliver bespoke Drupal development by appropriating relevant Drupal modules and discovering new opportunities to streamline the way your 3rd party software talk to each other. As early adopters of Drupal 8 we stay ahead of the curve to give our clients fresh, forward-thinking ideas with sustainable technology.
We have provided Drupal development across multiple industries for the likes of MTV, Food Standards Agency and Latvian Railways. Don’t worry, we don’t outsource so everything is done in-house.
Our Core Drupal Services
The keys to success:
- Bespoke content management development
- Relevant Drupal modules to work around your business
- Rescue for emergency Drupal support
- 3rd party integration
- Agile project management
- In-house hosting and support
- Aligned with GDS Service Design Principles and Manual
- Build complete services from scratch, or we take over the maintenance and development of existing services
Applying lean thinking to working processes is just as important. For an investment to last the test of time, we ask businesses to take ownership over their data for the long term.
This is a great opportunity to stay up to date with the changing digital climate and ahead of competitors. We’ve got this covered too, our training helps you to make confident with agile data-driven decisions.
Work smart, live agile
We build all our products and services with scale, maintenance and custom-made features so you can see return of investment, time and time again. Our approach puts agile thinking at the heart of everything we do. We get results fast with iterative updates, which means your visitors continue to get a positive user experience.
We work to an open-door policy, meaning you have complete transparency of the project throughout. Without the complicated jargon and piles of documentation we give you more time to work with us collaboratively.