About the Project

What are HSL city bikes?

City bikes are a network of more than 2500 shared bicycles available to everyone in southern Helsinki and southern Espoo. Helsinki City Transport HKL and Espoo Technical and Environment Services are responsible for the city bike system. The system is administered by CityBike Finland.

Objectives

The aim of the project was to renew the service to better serve cyclists during the biking season of 2018.

Working in Tandem

Senior Advisor Tarja Jääskeläinen is in charge of the city bikes project at HSL. She thinks the decision to work with Wunder felt natural:

We have been working together with Wunder on both the HSL.fi website and the city bikes service successfully for a few years already. It’s great that we can take what we have learned and use it to develop the service further.

Wunder is also a framework agreement supplier of the City of Helsinki and we work with agile methods in multivendor environments, which is very important to HSL.

Smoother Transac­tions

The city bike service was first introduced in Helsinki in 2016. The popular service has since expanded to the city of Espoo. The aim of the project was to renew the service to better serve cyclists during the biking season of 2018.

In summer 2017 HSL conducted a user survey, which revealed many needs and wishes for the service. The main goal was to make the service as easy-to-use as possible, which meant effortless mobile registration, among other features.

It was important to HSL to maintain a connection to the public transportation system and HSL but do so in a way that the city bike service has its own look and feel as part of the region’s cycling look.

Finding the Wunder Way

Technologies
  • Drupal 8
  • Integrations
  • Migration
  • Varnish
The new city bike online service has received positive feedback from both users and inside the organisation. The users have been happy with the smoother transactions and the employees are pleased with the user-friendly content production tools.

Last season we had 34,000 users registered for the whole cycling season, this year there were already 30,000 mid-May. It’s looking bright and our expectations for the season and the future are high. We’re also bringing a new service for companies this year. Employers can order vouchers for their employees for the city bike service. This is part of our employer toolkit for supporting smart commuting.

Wunder was in charge of building the city bikes website based on a design by another project partner. Wunder built the user interface of the site and new functionalities of the service, including a whole new service for companies. We made the website with Drupal 8 and integrated the website with the external bicycle system, which functions as the master of the bicycle data. We also integrated the website to the HSL.fi site and the HSL account, which is used for HSL’s online services.

Crossing the Finish Line

Account Manager Jenny Kannelsuo from Wunder has been happy to be part of the project as she herself uses the city bike service – project has been close to her heart and for her it's been a joy to work with HSL and keep developing their services together. Tarja Jääskeläinen concludes with a similar note:

It has been great that the same people from Wunder have worked on both the HSL.fi as well as the city bikes website. This way the big picture has been clear throughout the project. We have reached our goals together.

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